Coaching Employees

Quiz |  Guidelines |  HR Tips

Podcasts:

Manager Podcasts
Managers are judged on the success of their teams, so it's vital that you take the time to coach your team to success. However, it can be hard to know what to say and how to say it so that your employees improve their performance. These words of wisdom from other managers can be your yellow brick road to understanding how to lead your team.

Employee Podcasts
To further help you improve your employees' performance, have your employees listen to these podcasts. They feature real employees offering advice to their peers and sharing examples of how they've achieved success in their own careers.

Interviewing Guidelines

Quiz |  Guidelines |  HR Tips

Podcasts:

Types of Interviews
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast explains various types of interviews, including structured, unstructured, panel, round robin and behavioral.

Pointers for Conducting Interviews
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Learn the best way to interview job candidates and how to protect yourself and your company from liabilities.

Safety

Quiz |  Case Studies |  HR Tips

Podcasts:

Safety Committees
Nathan Carruth, Risk Management Director
This podcast explains how to create effective safety committees. Unfortunately, safety committees are usually formed after an accident or injury has occurred, but taking these steps today is a great way to prevent safety problems.

Chemicals in the Workplace
Nathan Carruth, Risk Management Director
Learn how to use the Material Safety Data Sheet to teach your employees the proper ways to handle various chemicals. Hear how this training can help keep you and your employees safe.

Race Discrimination

Quiz |  Case Studies |  HR Tips

Podcasts:

Race Discrimination
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast defines race discrimination and offers suggestions on preventing discrimination and harassment claims. It also covers ways to handle harassment and discrimination complaints.

Disparate Impact vs. Disparate Treatment
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Discover what disparate impact and disparate treatment mean and how to avoid these practices. Learn practical strategies for preventing these charges in your workplace.

Retaliation

Quiz |  Case Studies |  HR Tips

Podcasts:

Retaliation in the Workplace
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast discusses the recent rise in retaliation lawsuits. You'll learn what qualifies as retaliation and how to avoid taking any actions that can be construed as retaliation. Retaliation complaints are often easier to prove than other employment-related lawsuits and results in larger monetary awards, so as an employer you need to understand this issue and know how to protect yourself.

Protection Against Retaliation
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Discover how you can protect your company from retaliation claims. Clearly explain your anti-retaliation policy in your employee handbook and train supervisors on handling harassment and discrimination claims.

Age Discrimination

Quiz |  Case Studies |  HR Tips

Podcasts:

Age Discrimination and Employment
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast discusses the ADEA. You'll learn who it applies to and what it covers. Information regarding amendments to the ADEA, and common age discrimination mistakes in the areas of hiring, harassment and retirement are also shared.

Recruiting in a Maturing Workforce
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Discover how the workforce may change as Baby Boomers retire. Most companies are not prepared for this change, but you can better prepare by listening to these tips for recruiting maturing workers.

How and When to Terminate Employees

Quiz |  Case Studies |  HR Tips

Podcasts:

Termination Process
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast discusses at-will employment, the importance of knowing state laws, implied employment contracts and gathering information. Specific steps for completing the termination are also shared.

Progressive Discipline
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Learn about progressive discipline policies and how to implement them in your company. The podcast also shares ways to ensure that your discipline policy does not create an employment contract.

Background and Reference Checks

Quiz |  Case Studies |  HR Tips

Podcasts:

Background Check Pitfalls
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Protect yourself from common background check pitfalls, such as discrimination allegations. This podcasts offers advice on following state and federal regulations regarding background checks, including the Fair Credit Reporting Act. Make sure to check your state laws before conducting background checks to ensure compliance.

Advantages of Background Checks
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Background and reference checks help ensure good hiring decisions. They help prevent negligent hiring claims, and protect your employees. Background checks are required by law in some industries, particularly those where employees work with children or the elderly.

Personnel Files

Quiz |  Personnel File Quiz |  HR Tips

Podcasts:

Retaining Personnel Files
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
In this brief podcast, you will learn how to properly clean up your personnel files according to the numerous federal laws affecting employee record keeping. Keep in mind that state laws may vary from federal laws. The HR audit and HR Hotline services from Express Employment Professionals can help ensure that you follow both federal and state laws. Contact your local Express representative for more information on these services.

Personnel Record Keeping Tips
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Discover the information you need to keep in your personnel files and which records need to be kept separately. In this three minute podcast, you will also learn about policies allowing employees to access their personnel records and properly destroying old files.

Turnover Management

Quiz |  Retention Quiz |  HR Tips

Podcasts:

Reducing Employee Turnover
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Hear tips on fine tuning your selection process, giving thorough orientations and providing feedback to help reduce your turnover rates.

Organizational Effectiveness Survey
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Learn about conducting surveys to determine areas hindering effectiven performance. Based on employee input, these surveys help pinpoint areas for improvement, leading to higher retention rates.

Performance Appraisals

Quiz |  Case Studies |  HR Tips

Podcasts:

Performance Reviews
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast includes pointers on giving a meaningful and effective performance review. Topics discussed include how to focus on the employee, how to handle a negative review and how to give continuous feedback.

Common Pitfalls to Avoid in Performance Appraisals
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Learn how to properly give a performance appraisal. You will learn about documentation, judging overall performance, focusing on specific behaviors and more. Tips on ensuring the appraisal complies with discrimination laws are also discussed.

Employee Handbooks

Quiz |  Case Studies |  HR Tips

Podcasts:

Tips for Avoiding Liability with Employee Handbooks
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Learn about the importance of employee handbooks for preventing employment-related litigation. Follow these tips to help ensure that your handbook will protect you as an employer.

Online Employee Handbooks
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Discover the benefits of an online employee handbook and the two main issues with the online format you need to know about.

Workers' Compensation Claims Management

Quiz |  Case Studies |  HR Tips

Podcasts:

Basics of Good Claims Management
Jennifer Graham, Risk Services Team Leader
This podcast provides advice on the basics of good claims management, focusing on the importance of establishing a claims management team and their duties.

Fraudulent Claims
Jeff Rycroft, Risk Management Director
This podcast discusses how to avoid fraudulent workers' compensation claims and controlling fraud.

Safety in the Workplace

Quiz |  Case Studies |  HR Tips

Podcasts:

Communicating Safety to Your Employees
Travis Bonine, Risk Services Consultant
This podcast provides advice on encouraging employees to practice safe work habits every day.

Changing Workforce Behavior
Nathan Carruth, Director of Risk Management Services
This podcast offers tips on getting employees to follow safety guidelines and offers advice on recognition, rewards and training regarding safety.

Fair Labor Standards Act (FLSA)

Quiz |  Case Studies |  HR Tips

Podcasts:

Fair Labor Standards Act Guidelines
Jan Bonham, HR Consultant
Listen to this five-minute podcast for an overview of the FLSA, including guidelines on exempt and non-exempt employees, overtime regulations and minimum wage laws.

FLSA
Jan Bonham, HR Consultant
This five-minute podcast outlines the compliance requirements of the FLSA and examines the mistakes other companies have made in violating the FLSA.

Family Medical Leave Act (FMLA)

Quiz |  Case Studies |  HR Tips

Podcasts:

Fair Labor Standards Act Compliance Issues
Jan Bonham, HR Consultant
This podcast offers a general overview of the Family Medical Leave Act and is a great reminder of who qualifies for FMLA leave and when companies must offer this leave to their employees. This podcast is three and a half minutes in length.

FMLA-Related Leave
Jan Bonham, HR Consultant
Learn more about reasons for leave under the Family Medical Leave Act. This podcast is four minutes in length.

Pregnancy Discrimination Act (PDA)

Quiz |  Case Studies |  HR Tips

Podcasts:

Pregnancy Discrimination Act
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast shares the main ideas of the Pregnancy Discrimination Act and offers advice on working with pregnant employees. This podcast is three minutes in length.

Pregnancy-Related Leave
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
Learn more about pregnancy-related leave under the Family and Medical Leave Act or the Americans with Disabilities Act. This podcast is three and a half minutes long.

Americans with Disabilities Act (ADA)

Quiz |  Case Studies |  HR Tips

Podcasts:

Americans with Disabilities Act
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This brief gets right to the point with the three costly mistakes employers make in regards to the Americans with Disabilities Act. This podcast will increase your awareness of these easy-to-avoid pitfalls. This podcast is three minutes in length.

Reasonable Accommodations Under the ADA
Alisha Chappell, HR Services Manager, PHR, CPC, CTS
This podcast defines reasonable accommodation under the Americans with Disabilities Act and provides useful tips for accommodating a “qualified” individual.  Share this podcast with your staff, your clients and your prospects so they can be aware of these easy-to-avoid pitfalls. This podcast is five minutes in length.

Harassment in the Workplace

Quiz |  Case Studies |  HR Tips

Podcasts:

Harassment in the Workplace
Jack Smalley, Senior HR Consultant, SPHR
This podcast provides advice on encouraging employees to practice safe work habits every day.

Investigating Harassment Complaints
Russ Moen, Senior HR Consultant, SPHR, CPC, CTS, CSP
This podcast offers tips on getting employees to follow safety guidelines and offers advice on recognition, rewards and training regarding safety.